OUR SERVICE
Your inquiry related to our products or prices will be replied in 24hrs.
Well trained and passional sales & after-sales staff answer your questions in English
OEM and customized made service is available for both product and packing
Experienced R&D engineers and technicians are able do ODM projects
FAQ
Q: Are you factory direct?
A:Forever Lighting as a professional led lighting manufacturer, main products incl. LED downlight , LED water proof light, LED linear light, LED bulkhead light LED panel light, LED street lamp, LED flood light, LED high bay light and LED lamps. Our products are mainly exported to Europe, Australia, South America, etc.
Q: Do you have a special price and service for wholesale?
A:Forever Lighting is keeping search a long term business cooperation with our clients, As a
professional led lighting manufacturer, we can OEM &ODM for our clients, fully support and assist on service, to offer you the most competitive price with high quality product is our responsibility.
Q: How long does it take for my order to be shipped? And how long can I receive it?
A: Samples can be available within 5-7 working days.
B: Mass order: 30-35 days after 30% deposit received.
Q: How about the warranty?
Forever Lighting offer 2 and 5 years warranty. All products are gone through strict test by our experienced QC before shipment. During in warranty time, if any quality problem, we will be fully responsible for it.
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